While using TikTok, some users have been reported instances in which they are suddenly unable to view certain posts as a result of an ‘age-protected’ error — here’s how you may be able to fix the problem.
Short form video app TikTok is home to an enormous range of content, and there’s something on the platform for just about everybody, no matter what their interests are.
Just like other social media apps, TikTok has needed to put in place certain restrictions over the years to prevent certain users from seeing certain types of content. You have to be 13 to use the platform, but if you’re under 18 there will be certain content that is restricted.
However, over the past year, some users above the age of 18 have reporting instances of TikTok limiting their access to certain posts, showing the error message “Post unavailable: This post is age-protected.”
If you are over the age of 18 and are receiving an unexpected ‘age-protected’ error, there are a couple of methods you can try that might help resolve the issue.
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How to fix “this post is age-protected” error on TikTok
If you’re above the age of 18, fixing this error may simply just be a case of adjusting your settings in the TikTok app.
- Open TikTok.
- Go to your profile.
- Click the three lines in the top right, and then go into ‘Settings and privacy.’
- Scroll down to ‘Digital wellbeing’ and click on it.
- Go into the ‘Restricted mode’ section and turn it off.
Another reason you may be receiving this error message is that your age is not listed correctly on the app. You can contact TikTok customer support to help resolve the issue, as it’s not possible to change your age from within the app.
If you’d like to learn more about how to use TikTok, you can take a look at our other guides here:
How to duet on TikTok | How to Stitch on TikTok | How to go live on TikTok | How to find contacts on TikTok | How to use TikTok Stories | Best time to post on TikTok for more views and likes