Overwatch players demand fix for broken team chat on console - Dexerto

Overwatch players demand fix for broken team chat on console

Published: 28/Jun/2020 19:38

by Theo Salaun


For a couple of months, Xbox One and PS4 Overwatch players have been complaining that team chat is bugged—but Blizzard has yet to address an incoming fix.

While Overwatch had practically set the gold standard for in-game voice chat among console’s competitive games, its community has been relegated to dealing with the inability to consistently join team chat. This is unideal, to put it lightly, for a game so dependent on teamwork.

junkrat overwatch
Blizzard Entertainment
Junkrat may not be listening, but communicating about ultimates is critical for teams in Overwatch.

Console players are used to prioritizing Xbox or PS4’s party chat services instead of their in-game counterparts since games like Call of Duty and Apex Legends often suffer from chat fuzziness and frequent breaks for loading screens. In CoD for example, the only real reason to use game chat is because you want to hear reactions when you kill people or you’re playing with friends on different systems.

Overwatch’s chat, meanwhile, was perfect. Players weren’t dismayed by the absence of a text chat like their PC counterparts had access to (or a pinging system that Apex and Warzone counterparts have access to) because their voice chat was clear and would only cut out for a few seconds at a time, either when loading a map or switching to and from team chat. Unfortunately, that switch is now a complete gamble.

It’s a situation that console players have been annoyed by, but come to terms with. When your group switches from group to team chat, either one or multiple players will be stuck in limbo—technically their screen tells them they’re in team chat, but they can’t hear or speak to anybody.

The community has come up with solutions, usually involving some combination of leaving team chat, rejoining it, or doing the same with your console’s microphone settings. Sometimes you just have to wait with team chat selected, only for the game to finally enable communication midway through the match (which is often too late for a formerly muted team to make a comeback).

As of yet, Blizzard has barely responded to this situation and most responses came back in April when the concern was first raised following the Echo patch. In their most comprehensive reply, Technical Forum Agent ‘Drakuroth’ explained that the team was “looking over the problem.”

console overwatch team chat
Blizzard Forums
Blizzard’s official response to the team chat bug across console.

Over two months later, team chat is still bugged. 

The console playerbase has settled on trying an array of tedious Reddit workarounds, but the developers owe it to their community to, at the very least, update how long it will be until this simple aspect of the user experience is fixed.


Overwatch: How to complete Symmetra’s Restoration Challenge

Published: 17/Nov/2020 21:22

by Bill Cooney


Blizzard has once again graced us with an Overwatch mini-event, and this time it’s all about Symmetra, so lets take a look at what exclusive cosmetics you can get and how during the Restoration Challenge.

Symmetra’s Restoration Challenge went live on November 17, along with a patch that also makes Baptiste’s Amplification Matrix so wide it’s almost ridiculous.

Players will have two weeks until November 30 to get the nine required wins and unlock all three exclusive items — a player icon, spray, and new Symmetra skin, all in that order as well.

Restoration follows the same format we’ve seen for other mini-event with Baptiste, Ana, D.Va, and Mercy, which means it’s safe to assume that once it ends, none of the items will be available ever again.

Symmetra restoration challenge skin sit emote
Blizzard Entertainment
Symmetra’s new Marammat skin is the reward for getting all nine wins.

By now, Overwatch players should be very familiar with how these things work, but in case you need a little refresher, we’ve got you covered below.

  • 3 Wins — Marammat Player Icon
  • 6 Wins — Marammat Spray
  • 9 Wins — Symmetra Marammat skin

After the first three wins, you’ll be rewarded with a new ‘Marammat’ player icon depicting Sym’s new skin. Six wins get you the corresponding spray, and all nine will earn you the exclusive new skin.

Nine wins might not seem like a lot, and if you play Overwatch regularly it shouldn’t be a challenge, but there are definitely a few ways to speed up the process if you want the new skin ASAP.

Instead of queueing into Competitive or Quick Play, the quickest option is to grind out all nine wins in a fast Arcade mode like Team Deathmatch, 1v1 Duels, or whatever else is on the playlist that day.

This lets you grind out your regular Arcade Loot Boxes at the same time that you’re doing the event, and if you pick the right mode, you’ll be done much faster than if you tried to get all nine wins by playing something like the Ranked Queue.

Like we mentioned Symmetra’s Restoration Challenge is going on until November 30, but don’t wait around to get all nine wins in on the last day because once this skin is gone, it’ll be gone for good.