Are Diablo 2 Resurrected’s servers down? Here’s everything we know about the ongoing matchmaking issues.
UPDATE: Following continued server and matchmaking issues in Diablo 2 Resurrected, Blizzard has written a lengthy statement to address the concerns, the cause and their plans moving forward.
Diablo II: Resurrected Update:
👾 Legacy Code
🗒 Notes on Progress
Read here: https://t.co/o8WnR3LwEs
— Diablo (@Diablo) October 14, 2021
To put it very simply, the issue is being caused because the game is using twenty-year-old code that hasn’t transitioned well to modern hardware. Blizzard also said that ‘player behaviour’ is also a factor, in that there are more people playing D2R today than there was in 2000 and the way they play has also evolved. Essentially, gamers play a lot smarter these days, and their pursuit of the right build, rather than simply letting the game wash over them, has also placed a strain on the severs.
Blizzard are working on fixing all problems and are also aiming to make the game more suitable for modern gamer habits. In the meantime, they’re implementing a queue system. This is so that the servers don’t become overwhelmed by players while the game is being fixed. This essentially means only a certain amount of players can log in at a single time. When the server is full, players will enter the queue.
Naturally, this has not gone down well on Twitter, with some players furious that they need to queue to play a game they’ve paid for. While Blizzard’s logic is sound, it’s not something modern consumers will want to hear, especially when they could just play something else.
When you try logging in on your 3rd day off in a row and this bullshit is still happening?
Where are the refunds? How do you think this is acceptable? We paid for a game we can log into EVERY TIME! Not sometimes. #refundd2r pic.twitter.com/joFQwGEuST
— Joshua (Prometheus) Scafidi (@JoshuaScafidi) October 16, 2021
Many are arguing that the company should have resolved these issues before the game released and that players have better things to do than wait in queues. Calls for Blizzard to offer a refund are also growing.
It'd bad enough that I had to rebuy diablo 3 to work on one console but I let that slide bc I was getting the necro and diablo 2 with it but now I can't play the characters I put a lot of time into online, your fans are adults our time is precious do better Blizzard #refundd2r pic.twitter.com/bmY3kRrjLA
— Pendragon's Twisted Metals (@Pendragontm) October 16, 2021
We’ll be sure to keep you updated as the situation progresses.
Original story below
Blizzard reassure Diablo 2 Resurrected owners
Blizzard have since assured fans on Twitter that they will be actively monitoring their Diablo 2 Resurrected servers to investigate why they went down for so long. The devs will be keeping an eye on things during peak times to see what’s causing the problems and what can be done to resolve it in the future.
Many fans have accused Blizzard of ignoring them when Diablo 2 has experienced technical difficulties. It now appears Blizzard are keen to shed this perception by communicating more with those who purchased Diablo 2 Resurrected.
D2R – As part of our continued investigation into the issues over the past few days, our team will be actively monitoring and reacting to the situation during peak play times and there may be periods where logins or game creation are limited.
— Blizzard CS EU (@BlizzardCSEU_EN) October 13, 2021
Original story continues below…
Server issues continue to be a problem for Diablo 2 Resurrected players as the game has sporadically experienced outages since release. Matchmaking can be troublesome at the best of times in Blizzard’s latest remaster, but now many players are unable to access Battle.Net with increasing frequency.
The game has already received updates designed to fix these bugs, but it was this scheduled maintenance that seemed to cause the servers to drop.
Once Blizzard confirmed the maintenance was over, Twitter users barraged Blizzard with messages reporting that they were still unable to access Battle.Net. Some even reported losing several hours of gameplay progress.
Except it’s wiped about 2 hours of gameplay 🤷♂️
— Tony Ng 💙 (@aykcng) October 10, 2021
While servers returned to normal on Sunday 9, they have since gone down again at the time of writing, leaving players once again in purgatory rather than the burning hells they were hoping to explore.
Since the release of Diablo 2 Resurrected some fans have criticised Blizzard for their lack of communication regarding the game’s various issues. On this occasion Blizzard has acknowledged the outage, telling players they expect a resolution within the hour.
We are still investigating the connection issues and will have more information in the next hour. #D2R
— Blizzard CS EU (@BlizzardCSEU_EN) October 11, 2021
The outage was reported in the early hours of October 11 and continued throughout the day. Several hours after the original server issues were first reported on October 11, Blizzard CS announced that any problems should be resolved, with players able to login once again.