The fallout from fans over the bags included in Bethesda’s Fallout 76 Power Armor Edition continues, but now it looks like the company is changing its stance on the nylon bags.
Fans who ordered the $200 Power Armor Edition of the game expected to receive a canvas duffle bag, like the one included in the promotional image, instead, fans received a much cheaper nylon carrying bag.
After the switch, and Bethesda’s incredibly out-of-touch response saying the original bags were “too expensive to make”, Bethesda offered unhappy customers 500 Atoms ($5) of in-game Fallout 76 currency.
We understand and respect that there is disappointment with the bag in the Power Armor Edition. We are sorry. Please contact Bethesda Support to provide proof of your CE purchase. They will assist in granting your account 500 Atoms.
Please visit: https://t.co/TJBMjYaph0
— Fallout (@Fallout) November 29, 2018
Now, it seems like Bethesda has realized they messed up, and are trying to make it right by sending replacement canvas bags for users with the Power Armor Edition.
Fans who purchased the Collector’s Edition have until January 31 to submit a ticket to Bethesda here to receive a replacement canvas duffle bag.
We are finalizing manufacturing plans for replacement canvas bags for the Fallout 76: Power Armor Edition. If you purchased the CE, please visit https://t.co/S5ClEZuQrx and submit a ticket by Jan. 31, 2019. We’ll arrange to send you a replacement as soon as the bags are ready.
— Bethesda Support (@BethesdaSupport) December 3, 2018
This is definitely a step in the right direction for the company, but while the bags have become a symbol of fans dissatisfaction with Bethesda, replacing them will not fix all of the problems Fallout 76 has.
The Collector’s Edition description has been changed on Bethesda’s online store from including a ‘canvas’ bag to including the nylon one that fans actually received.
But, at least fans who paid $200 for the Power Armor edition will finally be getting what they thought they paid for in the first place.