Jack in the Box sued after caseworker shoots at customer in curly fry dispute

Meera Jacka
Jack in the Box sued after caseworker shoots at customer in curly fry disputeTwitter: GalacticChewy

American fast-food chain, Jack in the Box is facing a lawsuit after one of their workers shot at a customer’s car following a dispute over a missing order.

Many know how frustrating it can be to duck by a drive-thru in hopes of a quick meal only to find out that your order has been incorrectly made — or even worse, forgotten entirely.

However, that was the least of one family’s worries after a dispute over missing curly fries resulted in a worker shooting after their car.

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The incident took place at a Houston Jack-In-The-Box in March 2021, with the family now hoping a lawsuit against the company will push the restaurant chain to “adjust its hiring practices”.

Anthony Ramos, his then-pregnant wife Jeraldin Ospina, and their 6-year-old daughter stopped at the restaurant for lunch but found their order was missing its fries.

When they asked an employee — Alonniea Ford — about the missing item, she “refused to fulfill the order.” Court documents obtained by Channel 8 stated that Ford then “began cursing at [the family] and yelling at them to ‘get the f*** [out of] here!’”

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After throwing various items at the family, including ketchup and ice, Ford retrieved a gun and fired it after the family’s car. “Luckily”, all were able to avoid injury as Ford’s shots missed the vehicle.

Following the shooting, Ford phoned a man named Kevin Theriot in an attempt to cover up the crime. Both were arrested at the scene and Ford was charged with deadly conduct with a firearm. This was later reduced to a felony offense of aggravated assault with a deadly weapon and Ford pled guilty in June 2022.

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“I think Jack in the Box needs to do better when it comes to who is representing their companies,” Ramos said in a statement. The family also revealed they hoped Jack in the Box would put in place policies preventing employees from bringing firearms into their stores.

A spokesperson for Jack in the Box said in a statement to Eyewitness News that the company was “aware of the situation” and would “remain focused on providing a safe environment for customers and restaurant workers.”

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About The Author

Meera Jacka is an Entertainment and Trending News Writer on the Australian Dexerto team. She completed her undergrad at Curtin University with a double major in professional writing and publishing and creative writing, graduating with Honours in creative writing. A horror fan with a guilty pleasure in reality TV, Meera covers all things entertainment and trending news, with the occasional film and gaming content thrown in the mix. Contact Meera at meera.jacka@dexerto.com