How to fix error code BN-564 for Overwatch on PS4

Andrew Amos

The BN-564 error code pops up for Overwatch players on PlayStation 4 every now and again, but it’s super easy to work around.

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Nothing is worse than getting ready to kick back after a long day at school, work, or just generally living, and discovering you can’t play your favorite games. 

For some Overwatch console players, they’ve had to deal with this issue for quite some time. However, if you are on the PS4 and experiencing the BN-564 error code, don’t panic – there’s an easy fix.

Twitter: OfomDabThis is what you would see if you had the BN-564 error code in Overwatch.
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How to fix BN-564 error code

To troubleshoot the BN-564 error code, you should first check to see if the servers are online. If they are down for maintenance, you might see the BN-564 code. The only thing you can do is sit and wait for the maintenance to wrap up.

However, if the servers are up and running, the error is more than likely to be an issue regarding your Blizzard account connection to your PlayStation.

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To solve this, you have to unlink your Blizzard account from your PS4. Track down Account Settings on and go to the Connections tab. In there, there should be links to all your connected accounts. Hit Disconnect on the PlayStation Network connection, and your account should be unlinked from your PS4.

To relink, just hit Connect, sign into the PlayStation Network, and follow the prompts. Once you’ve filled those all out, you should be able to restart Overwatch and play as normal.

Blizzard EntertainmentIf you’ve found this screen on your account, you are at the right place.
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Other common Overwatch error codes

Another common console Overwatch error is the BC-101 code, which applies to Xbox One and PS4 players. This indicated a “broken connection,” hence the BC in the code name. Resetting your router should do the trick most of the time.

Some players also experience the “Client Requested Disconnect” bug on all platforms including PC. This error arises when a player tries to watch a highlight. Launching the map of the highlight in a custom game before watching the clip should be a workaround for the bug for now, but otherwise there’s no real way of tackling this.

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If you are experiencing any issues with your Overwatch client that none of these solutions can help you with, it’s best to get in contact with Blizzard Technical Support as well. They’ll have all the answers you need for you to get your day back on track.

About The Author

Hailing from Perth, Andrew was formerly Dexerto's Australian Managing Editor. They love telling stories across all games and esports, but they have a soft spot for League of Legends and Rainbow Six. Oh, and they're also fascinated by the rise of VTubers.