How to fix EA’s “account is invalid” error on PS4, Xbox One, PC - Dexerto

How to fix EA’s “account is invalid” error on PS4, Xbox One, PC

Published: 24/Apr/2020 21:19 Updated: 24/Apr/2020 21:27

by Theo Salaun


Over the past week, many have complained about being told their “account is invalid” when trying to access their favorite EA games like Apex Legends or FIFA 20 on PlayStation 4, Xbox One, PC, and other platforms. Luckily, there’s a simple fix: update your password.

You want to sign in to your favorite EA game and get back to the grind. But, instead of a loading screen, you are met with a “this account is invalid” screen and a prompt to visit EA’s website to resolve the issue.

From how many Tweets continue to pop up with complaints about the invalid account error, it’s obvious that prompt is not enough. That’s where we come in.


According to EA’s help desk, the solution should be easy enough. Whether it’s a problem with the developer’s security framework or a concerted outside effort to breach users’ data, tons of EA accounts have now been locked “as a precaution because of potentially suspicious activity on the account.”

To remedy this, the first and simplest solution is to head over to EA’s website and update your password. EA will then email you a link to reset your password. Once you’ve received that email and followed its instructions, your account should become validated and your games should, once again, be accessible.

If this fix doesn’t work on the first try, customer service recommends that you wait 90 minutes and try again.


Now, if you don’t have access to the email account your EA profile is linked to—you can use this web form and link to a new email address.

Or, if you don’t remember which email you used, then this page can help figure that out.

Finally, if none of the above solutions work, you can contact EA directly (using the aforementioned website link or via Twitter DM) and get the situation remedied with one of their agents. 


To do so, you must have the following information on hand: your account’s original email address, all usernames tied to your profile, and the invoice numbers of games you’ve purchased through Origin.

Across PC, Xbox One, and PS4, those solutions should help solve the invalid account error.

Apex Legends

Apex Legends leaks hints at vehicles coming in Season 7

Published: 23/Oct/2020 14:36 Updated: 23/Oct/2020 15:00

by Jacob Hale


Some new leaked animations in Apex Legends are potentially hinting at vehicles coming to the popular battle royale title in Season 7.

As far as battle royale games go, Apex Legends is one of the last that doesn’t offer players vehicles for faster rotation and to hit different areas of the map quicker. The likes of Warzone and Fortnite have had vehicles for mobility for a long time at this point, while Apex players haven’t had that opportunity.

That said, always looking for ways to offer fans something fresh and exciting in the game, the Apex devs appear to be following suit, if recent leaks are anything to go by.

On top of a weapon charm, some new animations definitely look to prove that we’re getting vehicles sooner rather than later.

As shared by renowned dataminer Shrugtal on Twitter, the Ride Share charm has two passenger seats alongside the driver’s seat, and it’s a hover vehicle.

That’s not all, though: he found some new animations that all but confirm the existence of vehicles in the Apex Games.

As you can see in this tweet below, there are animations in the 6.1 patch for a driver and passenger hovering while seated — perfectly fitting for a Hover Vehicle.

As many people have pointed out, the current Apex Legends maps, World’s Edge and Kings Canyon, are a fair share smaller than maps in other battle royale titles, so vehicles may not be as fitting in the game as they are in others. One common theory is that the vehicles may be on rails, similar to the train, rather than being drivable for players to freely traverse the map.

However, the new Olympus map has been speculated about for months now, so it is absolutely possible that they come into the game purely for that — also suggesting that Olympus will be the game’s biggest map yet.

Right now, we can’t confirm for absolute certainty that this means vehicles will be coming to the game, and we should never take leaks as gospel, but it wouldn’t be surprising to see this happen. The big question is how it all plays out.