Samsung issues apology to Valkyrae after blocking her

Alice Sjöberg
Valkyrae says she won't get short hair

Samsung has apologized to Valkyrae after tagging the streamer in a photo that wasn’t her to promote their 2024 Galaxy Unpacked event before blocking her on Twitter.

Samsung recently hosted its Galaxy Unpacked event, which promises to unveil some of its highly-anticipated tech releases. They documented the event on X/formerly Twitter by tweeting photos of what was happening throughout the day.

However, someone running the Samsung Twitter/X account put the wrong name to the wrong face, leading to a hilarious slip-up on social media that’s throwing streamer Rachel ‘Valkyrae’ Hofstetter and her fans for a major loop.

The girl in the photo taken at the event wasn’t Valkyrae — something she couldn’t help but point out in a post of her own.

“Hey Samsung, that is not me, lol,” she replied in her own tweet.

Following up later in the day, Valkyrae revealed Samsung had since blocked her on the platform altogether. She tweeted screenshots of Samsung’s tweet along with a screenshot showing their X/Twitter account had blocked her. She wrote: “i thought it was funny relaxxxx.”

Samsung has now responded to Valkyrae’s tweet and said: “Hello. We sincerely apologize for the mistakes we made during the Galaxy Unpacked 2024 event. We would never block you on purpose. We will exercise greater caution to make sure these mistakes don’t happen again.”

The incident has led to a bevy of hilarious responses from fans, most of whom are finding ways to make jokes and puns about the situation, and also argued that Samsung’s apology was “too serious.”

One person said: “Ain’t no way, they finally replied”

Another wrote: “Someone panicked & it was so funny – hold your hands up to it.”

“Oh no, this apology wasn’t it. You should have doubled down and made her laugh instead, a third person said.

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About The Author

Alice is an Entertainment Writer at Dexerto, whose expertise include social media, internet culture, and Reality TV. She is a NCTJ qualified journalist that previously worked in local news before moving on to entertainment news with OK! Magazine and a wide variety of other publications. You can contact Alice at alice.sjoberg@dexerto.com