League of Legends

Riot address League preseason 11 ranked issues after player backlash

Published: 5/Dec/2020 6:44 Updated: 7/Dec/2020 16:30

by Andrew Amos

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While you can’t earn much for playing ranked in preseason, many League of Legends players still do to get high quality games. This was lost on Riot originally, but they’ve addressed the LP gain problem in a new statement, vowing to make changes ahead of Season 11.

Ranked play in preseason isn’t awfully popular in League of Legends. However, it’s often the best place to get a competitive game to test out the new features. In Season 11, that has been incredibly crucial with testing the new item rework.

However, Riot sent players for a loop when a support representative said playing ranked was practically “pointless.” This led to the community being both confused and outraged for Riot basically saying ‘stop playing the game.’

The point was lost in translation though. Lead gameplay designer Mark Yetter clarified Riot are introducing some changes to LP gains in ranked to compensate for the Season 11 overhaul. However, the initial update had some unintended consequences.

“We’ve made some pretty big changes to the LP system during preseason, some of which are easy to see (no more division promos) and some of which are more under the hood (improvements to our matchmaking algorithm),” he said in a December 4 blog.

“There have been some hiccups during the rollout of these systems, but that’s why we do them during the preseason where they have a smaller impact. The end result is that we saw players’ ranks being inflated, which resulted in lower LP gains in the short term.”

With the kinks ironed out ⁠— so players won’t get weird 12 LP gains and 25 LP losses for now ⁠— Riot is feeling confident about their changes for next season. Overall, players should expect LP gains and losses to be smaller, but the system as a whole to feel fairer without promotion series.

“We’re planning to do a smaller ranked reset at the start of the season so you stay closer to the rank you’ve achieved this year, and removing divisional promotion series makes people climb faster, and benefit more from a win streak,” he stated.

“The combination of these two changes would cause significant rank inflation, so in order for the ranking system to stay accurate, we needed to tone back the amount of LP gained per win.”

League of Legends

Riot devs slam “rude” player feedback on League of Legends skins

Published: 6/Dec/2020 11:30 Updated: 7/Dec/2020 22:45

by Luke Edwards

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Two Riot Games devs have slammed the ‘destructive’ nature of community feedback during the process of introducing new League champion skins. 

A key part of the testing process for League of Legends updates is the game’s Public Beta Environment, or PBE. On this platform, players can test out new bits and pieces before they are released on the game’s live version, reducing the likelihood of the changes bugging the game out. Testing new skins, items and champions is a large part of the PBE’s purpose.

The success of the PBE relies entirely on enabling a conversation between players and developers. Whether players notice any issues with the new additions, or maybe want to suggest an improvement, providing feedback to the developers is crucial to its success.

However, two Riot devs have slammed some of the feedback as abusive and unconstructive.

Riot GamesAs an Ultimate skin, Elementalist Lux had to go through rigorous PBE testing.

League fans send “destructive” feedback

Senior Riot VFX artist Sirhaian explained that while the majority of feedback is useful, some responses are “downright rude and quite frankly destructive more than anything else.”

“We don’t have armies of people working on a skin and available to act on feedback within a day’s notice, and at the end of the day, we are humans,” he added.

Sirhaian admitted Riot had its own shortcomings in communication. He hopes to make improvements in the future.

He said, “I personally feel this is an area we can improve in, and I hope we do!”

“Feedback is vital to what we do, but harassing and spamming devs won’t make a change happen faster. ”

Elderwood Ivern splash
Riot Games
Elderwood Ivern is one of five Elderwood skins set to be released before the end of the year.

Riot QA Lead Katey gave the example of the upcoming Elderwood Xayah skin as an instance where constructive feedback was listened to and acted on.

“Real change from feedback comes from passionate players articulating what they like and dislike, using examples and specifics,” she said.

“Ex: ‘I really dislike how Elderwood Xayah’s E isn’t cohesive with the rest of her kit and feels more Star Guardian.’ We agreed, and made adjustments.

“Angry mob mentality, spamming devs, or being crude doesn’t make feedback weigh in any heavier, or force anyone’s hand to change something. In fact, those tend to be skimmed over in favor of constructive criticism.

“Disliking something is fine, but we cannot make meaningful change without understanding where you’re coming from.”