Is Genshin Impact cross-platform? How to link account on PC, PS5, and more

James Busby
Genshin Impact cross save Inazuma update

HoYoverse’s Genshin Impact can be played on multiple platforms but does the game include cross-platform support? Here’s everything we know about linking your Genshin Impact accounts across PlayStation, PC, and mobile devices. 

There’s a lot to enjoy in Genshin Impact thanks to its massive open world and the constant updates HoYoverse delivers. Whether you’re unlocking new free or banner characters in the game, taking on quests, or fighting mobs of enemies, there’s always something to keep you busy in Teyvat.

While it was originally a mobile release it’s now available on PlayStation and PC as well. You may be wondering how you can link your accounts across various devices, particularly if you want to play on the phone while you’re out and move to the big screen when you get home.

With that in mind, here’s everything you need to know about cross-platform support in Genshin Impact, and how to link accounts between mobile, PS4, PS5, and PC.


Contents


Genshin Impact linked account screen
Linking your account in Genshin Impact is incredibly easy.

Is Genshin Impact cross-platform?

We’re pleased to report that, yes, Genshin Impact does support cross-platform play across a range of devices. Those playing on mobile, console, or PC, can play with others using different platforms.

So, whether you’re playing on PlayStation 4 or 5, Nintendo Switch, PC, or mobile, you can play the game with people using various other platforms.

Here’s how to link your PC to your existing mobile account:

  1. Tap the Paimon icon (top left) to bring up the menu.
  2. Click on the cog (left of the screen).
  3. Select the ‘Account‘ option.
  4. Click on ‘User Center‘.
  5. Find the email option and send a verification code to your registered email address.
  6. Head over to your registered email and locate the verification code.
  7. Head back over to the game and enter the verification code.

Once you’ve done the above, your account should be linked across both PC and mobile devices. Simply log in via the verified email and you will be able to instantly pick up from where you last left off.

Even if you switch from one platform to another using the same account, you can still take advantage of cross-platform play.

Linking your accounts on either PS4 or PS5 is also incredibly easy, with a slight caveat. If you’ve already previously logged into the game on the console before cross-save was introduced, you will not be able to link an account that’s associated with that email address.

These steps will also only work on a fresh install of the game. However, this won’t impact your ability to plat Genshin Impact cross-platform.

  1. When the game loads, a notice titled ‘Welcome to Genshin Impact’ will appear. It’ll prompt you to read two agreements.
  2. After agreeing to them, another notice will appear saying ‘Prepare to Begin Your Adventure’. Here, you can link your existing email address to your current mobile account.
  3. Select ‘Link miHoYo account (Email)’.
  4. A browser window will pop up. Enter your email, and you’ll be sent a verification code.
  5. Enter that into the bottom box, and your account will be linked.
  6. You’re all set – enjoy exploring Teyvat on the console!
Genshin Impact cover image featuring many characters
Cross-save functionality has been a hugely requested feature.

What is cross-save?

To put it simply, cross-save enables you to play on the same Genshin Impact account across numerous devices.

For example, if you have a console Genshin Impact account and wish to play on PC and mobile, then following the above steps will transfer and link all of your progress freely between any device of your choosing. 

This is obviously a fantastic feature for those who wish to play across PC, mobile, PS4, PS5, and eventually, Switch. You can also link your Facebook, Twitter, Google, Apple, and Game Center accounts via the Linked Accounts option should the above not work for you.

If you do happen to run into any trouble, then click this link to head on over to HoYoverse’s official site.  

For more Genshin Impact content, check out our guides below: 

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About The Author

James is Dexerto's Associate Games Editor who joined the website in 2020. He graduated from university with a degree in Journalism, before spending four years freelancing for GamesRadar+, PCGamesN, RPS, LoL Esports, Red Bull Gaming, and many more. You can find him covering everything from CoD, Apex Legends, Genshin Impact, and Monster Hunter. Need to get in touch? Email James at james.busby@dexerto.com.