Fortnite player slams Epic Games for “scamming” them over Rocket League credits
Epic GamesA Fortnite player has been left furious as they believe they have been “scammed” by Epic Games and their customer service after not receiving Rocket League credits from purchasing Fortnite Crew.
With Fortnite and Rocket League both being developed by Epic Games, it was only natural that the racing game mode added in Chapter 5 was part of a direct collaboration.
Rocket Racing was added as a typical arcade-style racing game, complete with all-new car skins in the Item Shop, which can also be transferred from Rocket League by linking your Epic accounts.
Players have surged into each game since the Chapter 5 update, where Epic Games also gives players specific in-game benefits for both games by purchasing their Fortnite Crew membership.
However, a Fortnite player has been left outraged after dealing with Epic Games’ customer service who told them that their rewards for purchasing Fortnite Crew in Rocket League had already been granted.
Fortnite player blasts Epic Games over “scamming” them out of Rocket League credits
The player Visibile-Ad1313 asked: “Epic Games just scammed me. Anyone got any advice?” As they showed a number of screenshots of them dealing with the developer’s customer service live chat.
They explained: “I bought the Fortnite Crew and I was supposed to receive 1,000 credits for Rocket League, since I already owned the Rocket Pass.”
After the back and forth and investigation into the player’s account, the Epic employee closed the case and ended by confirming: “we can see that the rewards have been already granted.”
Fellow players flooded in to slam Epic Games for the handling of the situation: “This is typical trash customer service. They don’t know anything about their systems and can’t actually problem solve.”
As the OP replied: “Yep. When I was talking with the person I could just tell they weren’t sure of what they were doing. They didn’t even bother to figure out the issue,” as others stated they were “starting to think they’re bots.”
Others suggested solutions, such as asking for their manager or “when this happens just accept that the person is an idiot, Then fill out the post-tech support help survey. Someone will call you.”
