Twitch reveal plan to combat hate raids following #ADayOffTwitch protest

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Twitch have issued a bit of a response to the rise of hate raids, informing streamers that they’re working on tools to combat the abuse. 

For the longest time, trolls have used bots on Twitch to try and get creators in trouble. More often than not, they’ll juice up a streamer’s follower number in a bid to get them suspended.

More recently, bots have been used in hate raids. These raids, which have mainly targeted members of the LGBTQ+ community on Twitch, see bots spew vile messages and slurs in chat as a way to attack the streamer and their community.

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With these attacks becoming increasingly more common, content creators have asked for Twitch to step in. Their initial response was blasted by many and prompted the #ADayOffTwitch boycott which saw streamers and users ignore Twitch on September 1. Now, Twitch has issued a further response through their safety center.

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Streamers are furious at the amount of hate raids on Twitch.

In a new updated page, Twitch points to the fact that streamers being targeted by these hate raids can increase moderation on their channel for the time being through blocking raids, using an increased level of AutoMod, and other measures. 

As Twitch acknowledges, these are temporary measures for now as they work on tools to combat the hate raids. “Harassment of any kind, whether in the form of hate raids, malicious spam, or other targeted attacks, is against our Community Guidelines and counter to our community values,” They say. 

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“We are continuing to build new features to prevent the harm caused by malicious spam, botting, and raiding, but in the meantime, we wanted to highlight the tools that are currently available to help combat this kind of behavior. We know many Creators are already using these strategies, and have been sharing tactics and tools with each other, and we want to ensure this information is readily available for others who may need it.”

Screenshot of Twitch safety centre page response to hate raidsTwitch
Twitch’s response details a few changes streamers can make.

In waiting for Twitch to develop tools, some streamers have turned to third-party tools. Twitch notes that some of these might be “helpful” but if they compromise a streamer’s data or channel, it makes it tough for them to help. 

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There is no telling as to exactly when these new tools will be available, but it’s clear that the platform is trying to seriously clamp down on these attacks.

(Afternoon Update) Twitch has sent out an email to creators with a statement regarding the recent malicious attacks.

The email explains that when it comes to safety on the platform, their work is “never-ending” and that the previously announced tools to help combat the attacks will be launched as soon as possible.

However, they do understand that’s not what some people would like to hear right now.

“We know it’s frustrating that we can’t share more details about what we’re working on. The individuals who are targeting marginalized creators are highly motivated. The more information we offer about what we’re doing to stop them, the easier it becomes for them to navigate around those plans.”

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Twitch.Tv sent an email out to creators with a statement regarding the recent malicious attacks.

To help combat malicious attacks, the company is hosting a Creator Camp with a focus on moderation tools on Wednesday, September 15 at 9pm PT.