Twitch streamers frustrated due to unexplained "fraudulent charges" bans - Dexerto

Twitch streamers frustrated due to unexplained “fraudulent charges” bans

Published: 18/Sep/2019 20:09 Updated: 18/Sep/2019 23:36

by Virginia Glaze


On August 26, Twitch streamer “shugikage” was banned from the site after receiving bits from a fan who had allegedly used stolen a credit card – but she wasn’t the only streamer to have suffered such a loss, with several other faces on the platform also facing bans for similar instances.

In fact, eight streamers on the platform have received suspensions related to “fraudulent charges,” as told by a series of emails provided by Twitch following the bans.


One of these streamers, going by the handle “TucaWillow,” received a suspension from Twitch in March 2018, after a viewer circumvented the site’s policy on watching ads for bits by donating from multiple accounts.

TwitchTwitch allows fans to support their favorite streamers in many ways – one of which is by gifting bits. However, some users “bit farm” or donate from multiple accounts – which is getting streamers into trouble.

However, thanks to a subsequent article from Polygon covering the debacle, the issue was quickly resolved – a resolution that Tuca claims was only brought about thanks to the spotlight shone on the matter by media outlets.


“At this point, it feels like Twitch is only responsive when/if they are publicly called out, which is frustrating and the reason we’ve been trying to reach out to someone,” Tuca said of her ban.

Solomon203, Wikimedia CommonsTwitch streamers are growing frustrated, after being met with unexplained bans due to “fraudulent charges.”

Yet, one year later, other streamers are still experiencing the same issue – all related to “fraudulent charges.”

Twitch Affiliate “ChadTheCreatorRBX” is one such streamer, who was indefinitely suspended from the site after receiving an “unusually high donation” from a viewer who was about to travel abroad for military service – a ban that effectively nixed a significant portion of his income.


“I have appealed three times,” Chad explained. “However, Twitch’s responses come after two or three weeks of waiting. The responses appear to be automated, and replying to those has yielded nothing. I enjoyed streaming immensely and it helped pay for my food. I hope I can stream on Twitch again someday.”

ChadTheCreatorRBX, TwitchChadtheCreatorRBX received this email after submitting his third appeal to Twitch – and it doesn’t look like he’s getting his account back any time soon.

Chad isn’t alone: Twitch streamer “missp00pypants” is also one of the ten aforementioned broadcasters hit by similar “fraudulent charges,” after a friend gifted her 100 subscriptions just after she became an Affiliate for the platform.

“I’m just feeling pretty hopeless about the situation,” she admitted. “Even though I didn’t have a large community from streaming, I’m fairly well known in some larger streamer’s channels, whether it be a mod or just from gifting subscriptions. That’s why I’m a bit desperate for my account back, to maintain what I’ve already established.”


missp00pypants, TwitchMisp00pypants is one of eight streamers involved in a circle of “fraudulent charges” bans, as evidenced by this email she received from Twitch.

All in all, the streamers simply want an explanation for their suspensions instead of vague, automated replies – a system that is quickly making the broadcasters lose hope about their future prospects on the site.

“I just don’t think any company of this size can allow an automated system to make these calls without some type of human double-check,” TucaWillow said. “All the emails sent to Twitch are responded to with automated replies. …You are talking about permanently banning people, and they can’t even get one human being to look at their appeal? It’s frustrating.”

Porcupiny, FlickrDespite their best efforts to reclaim their accounts, Twitch isn’t budging – and the streamers affected by the “fraudulent charges” bans are losing hope.

While both Tuca and ShugiiKage’s accounts have been restored, other streamers are still waiting for both an explanation and a chance at streaming on the platform: but with Twitch remaining tight-lipped on the subject, it looks like all these broadcasters can do is bide their time, while they continue to be punished for the actions of their viewers.

A full list of Twitch streamers involved in the “fraudulent charges” circle of bans that reached out to Dexerto is as follows:

  • TrvpPapi
  • missp00pypants
  • Azra4TUNISIA
  • RipDeenu
  • ChadTheCreatorRBX
  • naipeu
  • ninjaxluke
  • Irongod7

Hashinshin claims FBI cleared him of sexual harassment allegations

Published: 8/Oct/2020 4:00

by Andrew Amos


Popular League of Legends streamer Robert ‘Hashinshin’ Brotz has claimed the FBI investigated him over allegations he was sexually harassing minors, and cleared him of any wrongdoing. He was permanently banned on Twitch over the claims.

Hashinshin was ostracized from the League of Legends community back in July, after claims the 30-year-old Twitch streamer sexually harassed underage girls by abusing his platform of power.


Other popular content creators, like Joedat ‘Voyboy’ Esfahani, stated that “Hashinshin is a manipular, predator, and worst of all [a] pedophile who used his platform to abuse so many underage girls over the years.”

However, the disgraced streamer has claimed he was investigated by the FBI and cleared of all wrongdoing.


“There has been an FBI investigation into me, and I have neither been jailed or charged with a crime. Some of you might not believe that. I have a freedom of information request [to prove my innocence publicly], but that can take up to a year,” Brotz said in a October 7 statement.

Numerous women came forward stories in July of Hashinshin grooming them while they were underage. However, Hashinshin has always maintained his innocence, claiming these stories were false, and that many of those who came forward have since deleted their statements.

He also stated that he was potentially looking into suing some of the alleged victims for defamation, stating they did a “public assessment of [his] character” that distorted what people thought of him.


“I was going to sue Alli for defamation ⁠— and I probably should have ⁠— but Alli is not a victim, and people started getting these really distorted views on what was happening,” he said, referring to one of the victims.

“Things aren’t as they seem, regardless of what they seem. I’m not a rich and powerful figure. They didn’t find that I did anything. I think a lot of this was a public assessment of my character, and a lot of people did this because they didn’t like me.

“I’ve been working on bettering myself over the last two years, and I think I’ve become a better person overall. It hurts a lot…to see all these people denying that.”


Brotz claimed that while he believed his accusers weren’t “all terrible people,” they betrayed his trust. He also said that while he believes they should apologize, he hopes no one in the community attacks them. He just wants to “go back to living a normal life.”

“I thought these were nice people, I thought I could trust them and work with them. That’s why my response to this was all sh*tty because I shouldn’t really have trusted anyone. I don’t think they’re all terrible people, but things really escalated,” he said.


“I don’t want anyone to attack them. I just want to go back to living a normal life. I just want to exist peacefully, and I hope people can start letting me do that. I hope this can change their minds in some way.”

Hashinshin remains permanently banned on Twitch despite his attempts to clear this name. He has also lost his Twitch partnership, and has instead moved to streaming on YouTube.