Starbucks barista goes viral with list of what ‘annoying’ customers should do when ordering
Unsplash: angelica reyesA Starbucks employee created a viral list of what they expect from customers ordering at the drive-thru, and some of it might surprise you.
On a popular Reddit thread, a Starbucks employee made a viral list in the hopes of customers seeing it. They say it will help to make the whole ordering experience run more smoothly.
Number one on the list: “Know what you want ahead of time. If you know you are going to Starbucks please know what you want or ask for recommendations, it keeps things flowing and the baristas can do their jobs efficiently.”
Number two relates to greetings, “When you get to the ordering screen, wait for the greeting. we are told to greet everyone so there WILL be a greeting…please do not yell into the screen as soon as you pull up. Also, keep in mind that there is a good chance the barista taking the order is doing other tasks for their job.”
Number three speaks about customers’ manners “We appreciate manners. a simple please and thank you will do. We are human beings too.”
Others involve pulling up close to the window, and being payment-ready. Another states: “We don’t appreciate commands. It’s very discouraging when people start their sentences with “give me a…” or “y’all better have…”
People weigh in on viral Starbucks list
After the list was posted on Reddit, many were eager to weigh in with their thoughts: “I’m so sad to see that baristas feel the need to post this. It just shows how s**t we’ve been treated when all we’re doing is our jobs.”
“PLEASE pull close to the window! I can’t tell you how many times I’ve went home with literal bruises on my hips from leaning out the window,” another shared, followed by a crying emoji.
One barista claimed that customers greeted them after pulling up to the screen, instead of waiting until the barista is ready to serve them: “Is it annoying? Yes. Fuck yes. Holy shit, yes, but telling them not to greet you at the screen, or even a “Hey I’ll help you when we’re ready” will not change this behavior.”
One had their own rules that they’d like to add to the list: “We can hear what you say at the box. So that knock about our jobs, the high pitched giggles about something you think is funny but really isn’t or personal conversations we can hear and we will judge you for it. Don’t want prying ears? Wait the 5 minutes until you leave the window with your drink.”
Another Starbucks employee went viral after an altercation they had with a ‘Karen’ at the drive-thru.
