PUBG Developers Stay True to Their Word, Begin Addressing Performance and FPS Issues - Dexerto

PUBG Developers Stay True to Their Word, Begin Addressing Performance and FPS Issues

Published: 18/May/2018 13:18 Updated: 11/Mar/2019 12:55

by Ross Deason


The PUBG (PlayerUnknown’s Battlegrounds) developers have doubled down on their recent promise to make performance improvements their main priority by asking for detailed feedback.

PUBG is one of the biggest games on Earth, nobody can deny that, but it has been fighting a losing battle against its biggest competitor, Fortnite Battle Royale, in 2018.


However, the PUBG developers aren’t giving up and have made a noticeable effort to improve their community interaction and output in recent months.

The introduction of the much requested map selection, the development of a new, smaller, map with faster gameplay, and the regular weapon balance changes are all evidence of this.


In the press release for the most recent patch, PC 1.0 Update #13, the developers made it clear that they are aware that one of the biggest current issues is with performance and FPS drops.

They stated that addressing those issues is of the highest priority and they have doubled down on that statement with a Reddit post on May 17th asking community members to help them “gather specific system information from affected players, to help us more effectively investigate, identify and fix the cause of these performance issues”.

Players experiencing FPS issues are asked to share their detailed system information so that troubleshooting can be more detailed.


The full process is as follows:

To retrieve your detailed system information:

  1. Press Windows + R
  2. Enter “msinfo32”
  3. Click File > Save
  4. Enter your PUBG in-game name as the title, then click save

Please submit this information to our customer support team:

  1. Go to
  2. Click “Submit a ticket” at the right top of the screen
  3. Fill out all fields
  4. Attach the file saved from msinfo earlier
  5. Enter a brief description of the performance issue
  6. Click “Submit” at the bottom of the page

PUBG Mobile banned in India alongside 100+ China-linked apps

Published: 2/Sep/2020 13:35 Updated: 2/Sep/2020 13:43

by Calum Patterson


The Indian government has banned PUBG Mobile, one of the most popular mobile games in the country, along with over 100 more apps with links to Chinese publishers.

PUBG Mobile has a touchy history in India specifically. Countless news reports of teens becoming incredibly addicted to the game have filled Indian media for over two year. The game has been blamed for bad exam results, and in some extreme stories, death.


The controversy around PUBG Mobile in India has prompted calls for the government to ban it in the past, by a student association worried about its effect on education.

On September 2, India’s Interior Ministry banned the game, along with 118 other apps, citing concerns around cybersecurity, as tensions with China rise.

PUBG Corporation - PUBG Mobile
PUBG Mobile was one of the most popular games on iOS and Android in India.

They said the apps were “prejudicial to sovereignty and integrity of India, Defence of India, Security of State and Public Order.”

The move follows India’s previous bans of other Chinese social media apps, including TikTok.

In a statement, the Indian government said: “The Ministry of Electronics and Information Technology has received many complaints from various sources including several reports about misuse of some mobile apps available on Android and iOS platforms for stealing and surreptitiously transmitting users’ data in an unauthorized manner to servers which have locations outside of India. There has been a strong chorus in the public space to take strict action against apps that harm India’s sovereignty as well as the privacy of our citizens.”


Other banned apps, via TechCrunch, include Baidu, WeChat Work, Tencent Weiyun, Rise of Kingdoms, APUS Launcher, Tencent Weiyun, VPN for TikTok, Mobile Taobao, Youko, Sina News and CamCard.

PUBG Mobile is notable though, because of how wildly popular it was in the country. In March 2019, police actually arrested ten students who were playing the game because the game had been banned in that specific region.

“Our team caught these youths red-handed. They were taken into custody after they were found playing the PUBG game,” said Police inspector Rohit Raval at the time.