Genshin Impact 2.7 delay compensation rewards: How to claim free Primogems & Mora

James Busby
Kuki Shinobu in a forest

Genshin Impact’s developers have now outlined the free rewards Travelers can claim as compensation for the 2.7 delay. Here’s everything you’ll be able to claim while you wait for the next update. 

Following the announcement that the Genshin Impact 2.7 update will be delayed “due to project progress,” HoYoverse has now outlined how they will compensate Travelers. While there’s no news on the 2.7 release date, the developers have increased the duration of the 2.6 banners

This means Travelers have more time to spend their Primogems on the Ayaka banner and save for Yelanthe game’s upcoming Hydro 5-star. Whether you’ve yet to unlock the Frostflake Heron or just wish to know how many Primogems and Mora you’ll get, then be sure to check out the full list of rewards below. 

Genshin Impact 2.7 update compensation rewards

Ayaka with a fan in Genshin Impact
HoYoverse is compensating Travelers for the 2.7 update delay.

Travelers who have reached Adventure Rank five or above by May 11, 2022, will be able to claim the following rewards: 

  • x400 Primogems 
  • x1 Fragile Resin 
  • x7 Hero’s Wit 
  • x16 Mystic Enhancement Ore 
  • x120,000 Mora 

These rewards will be given out to players every Wednesday until the 2.7 update releases.

It’s important to note that if the period between the 2.7 Version update and the previous weekly compensation for the delayed update is less than a week, the final weekly compensation will be adjusted accordingly.

How to claim Genshin Impact 2.7 update compensation rewards

Raiden Shogun with Lumine and Aether
Claiming the Genshin Impact compensation rewards is simple.

In order to claim the 2.7 compensation rewards, simply follow the instructions outlined below: 

  1. Boot up Genshin Impact on your selected platform. 
  2. Login to your account. 
  3. Open the menu screen. 
  4. Select the in-game mail and claim your rewards. 

The mail with these rewards will expire after 30 days, so don’t forget to claim the attached compensation items in time. 


There you have it, everything you need to know about the Genshin Impact 2.7 compensation rewards. Make sure you check out our other Genshin Impact page and guides below to get the latest updates.

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About The Author

James is Dexerto's Associate Games Editor who joined the website in 2020. He graduated from university with a degree in Journalism, before spending four years freelancing for GamesRadar+, PCGamesN, RPS, LoL Esports, Red Bull Gaming, and many more. You can find him covering everything from CoD, Apex Legends, Genshin Impact, and Monster Hunter. Need to get in touch? Email James at james.busby@dexerto.com.