February 1 Update: - Some Xbox Live players have been experiencing problems again. More information on the ongoing issues can be found below.
In a recent trend of video game services going down, Xbox One users are currently experiencing some issues, with many unable to even boot up their consoles.
Just a day after Fortnite's servers experienced widespread outages after the release of the newest v7.30 patch, Xbox One started having some issues of its own.
On January 30, Microsoft issued a statement on Twitter saying that they were looking into the widespread issues that had been plaguing users.
We are aware of reports of Xbox One console startup, title update and sign-in errors. We will keep everyone informed once we have more information to share. Thank you all for your patience.— Xbox Support (@XboxSupport) January 30, 2019
It was unclear at the time what was causing these issues, but a quick look on Twitter showed that the problems were affecting a large number of players.
While some were able to log in, others were unable to do much of anything at all, including starting up their consoles altogether.
According to the Xbox Live Status, most services such as TV, Music, Video, and games themselves are up and running.
The 'Xbox Live Core Services' is currently listed at 'limited,' which has surely contributed to the massive outage.
The latest update on the Xbox Live website states that "engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live."
Our engineers are actively investigating and working on the issues outlined in our initial post. In the meantime, keep an eye out on our Service Status page for updates while this issue is worked on: https://t.co/99xfLMWcZW https://t.co/NwHUySgBvL— Xbox Support (@XboxSupport) January 30, 2019
UPDATE (11:00am PST)
It appears as though the problems have since intensified, as the Xbox Live Status page itself has now gone down completely.
UPDATE (11:28am PST)
Microsoft has posted another update, saying the issues have been identified and are currently being specifically addressed. This should mean that things should be back up and running fairly soon.
Our teams have identified the cause for our earlier issues and are continuing to address these now. Thank you for your patience, we'll update again when we know of any other changes.— Xbox Support (@XboxSupport) January 30, 2019
UPDATE (12:25pm PST)
At long last, Microsoft have resolved the issues facing Xbox Live and user should now be able to log in without any issues.
The issues surrounding Xbox One console startup, sign-in, title update errors, and our status page have now been resolved. Thank you for sticking with us while our teams addressed these issues and we appreciate the reports. As always, we're here and we're listening.— Xbox Support (@XboxSupport) January 30, 2019
UPDATE February 1 (08:00am PST)
Unfortunately, the issues with Xbox Live appear to have flared up once again, with thousands of users around the world reporting issues with playing downloaded games or even signing in.
We'll keep you updated with the latest information as we learn more.
UPDATE February 1 (08:15am PST)
Microsoft have acknowledged the login problems via the Xbox Support Twitter account: "If you’re running into errors attempting to sign in or access previously purchased content, our teams are aware and working to identify the cause. We’ll update here when we have more to provide."
If you’re running into errors attempting to sign in or access previously purchased content, our teams are aware and working to identify the cause. We’ll update here when we have more to provide.— Xbox Support (@XboxSupport) February 1, 2019
UPDATE February 1 (10:16am PST)
Microsoft is making leeway into resolving the issues with their systems, as the sign in issues "should now be resolved." However Xbox Support is still finding problems with the purchases over Xbox Live and are looking into a fix.
Previous issues with sign in should now be resolved. We're aware of users also running into issues with purchasing new content over Xbox Live and teams are actively engaged on that as well. We'll have additional updates to provide soon.— Xbox Support (@XboxSupport) February 1, 2019
UPDATE February 1 (11:45am PST)
All systems should be operational as Microsoft gave players an update about the issues regarding their purchases. The company says the issues revolving around accessing previously bought content throught Xbox Live or problems with making new purchases have been resolved.