It appears that Epic Games are planning to bring stretched resolutions back to Fortnite in a future update, according to an email that was allegedly sent by their customer service team to a fan of the game.
Custom resolutions have been a highly requested feature in Fortnite for some time, stemming from Epic Games’ original decision to remove them from the game entirely and force people to play on the default screen settings.
This caused an uproar among the community, with many annoyed that they would have to readjust to playing on a resolution that they felt hindered their gameplay, as stretched resolution allowed players to see more of their surroundings.
Players have complained that the native resolution doesn’t give players a wide enough field-of-view in the game, with streamers like Michael ‘shroud’ Grzesiek even stating that the default settings “hurt [his] eyes.”
It appears that there might be good news for those who would love to be able to change their screen resolutions, thanks to an email that was apparently sent by Epic Games customer service to a fan of the popular battle royale title.
Reddit user SamuelGColt posted a screenshot of a conversation between himself and what appears to be an Epic representative, in which he complains that playing on the native screen settings is “sickening.”
In response, the apparent Epic Games employee responds asking him to be patient, mentioning a setting to change screen resolution that is coming in a future update.
“We suggest that you wait until the update for the custom resolution on PC is enabled,” the response states. “Your patience is highly appreciated.”
Fans of the game were immediately excited at the prospect, but it’s worth taking this email with a grain of salt. The legitimacy of the correspondence cannot be confirmed, while it’s entirely possible that the customer service representative has no idea about upcoming features, and may have made an error by stating custom resolutions were on their way.
The fact that they told the Reddit user to wait until it’s enabled does suggest that it’s ready to go though, so perhaps there is still hope for Fortnite fans.
We won’t know until Epic Games officially confirm it themselves, with no apparent schedule for it’s addition to the game mentioned in the email.