Drama Alert host Daniel ‘KEEMSTAR’ Keem has called out a few major YouTubers for their ties to online counseling service BetterHelp, which has been claimed to be a scam.
KEEMSTAR took aim at the service on the popular Baited! podcast, where he revealed some discrepancies in the site’s now-rewritten terms of service, stating that the site may share patient information as well as turn patients away should their situation escalate past a certain point of comfort.
Additionally, he took issue with YouTubers promoting the service, who are allegedly receiving up to $200 per signup through their channel.
“...major, major YouTubers promoting this service, getting 200 bucks for every depressed fan they can find,” KEEM stated. “... they spun this right into promoting this bullshit scam. ...dude, fuck these people, this is such a betrayal of trust with their subscribers.”
While KEEMSTAR’s comments have been echoed by fans on Twitter, YouTuber Philip DeFranco has since cut ties with the organization, and will be investigating the BetterHelp offices with a journalist.
He likewise covered the site’s terms of service in a recent video, which revealed that they were written to “mitigate legal risks,” as stated by BetterHelp founder Alon Matas.
In addition, Matas denied that anyone can sign up to the BetterHelp team without certification, and held that the company has a strict vetting process for their counselors.
However, KEEMSTAR is still taking issue with DeFranco, and doesn’t believe that he actually uses the service as he says he does in his promotions. DeFranco's investigation into the site has yet to be initiated, but those interested in the scandal can expect further clarification once it goes live.